Made-to-order Policy

To reduce overproduction, most items in our store are made to order – produced specifically for you. These pieces are marked with a Made-to-order badge.

Please allow up to 3 weeks for production, depending on current demand. We keep our quantities intentionally limited and make each order with hands-on attention, so lead times can vary.

Once an order is placed and confirmed, it cannot be cancelled.

If you have any questions about our made-to-order policy, contact us at info@neverknow.us.